The role of a People’s Justice support provider is empowerment. The help we provide does not have to include benefit advice. The intention is to provide help and support to those who are having difficulties obtaining benefits that is their entitlement. We will also provide the client with contact details of charities and organisations that may be of assistance. Often those with benefit problems have difficulties interacting with government departments. Whether through lack of phone credit or self esteem our aim is empowerment by helping to progress their claims.